Cookies Policy

Church Loop ("we", "us", or "our") is committed to protecting your privacy and being transparent about the technologies we use. This Cookies Policy explains what cookies are, how we use them on our website (www.churchloop.co) and within our software platform, and your rights to control our use of them.

As a provider of church management software designed specifically for UK religious organizations, we use cookies to ensure our platform remains a calm, efficient, and reliable space for your ministry teams to connect with your congregation.

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Church Loop) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content and analytics).

2. Why We Use Cookies

Church Loop uses cookies for several reasons. Some cookies are required for technical reasons in order for our platform to operate. We refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our platform.

The types of cookies we use include:

• Essential (Strictly Necessary) Cookies: These cookies are needed for our website and platform to work and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, keeping you authenticated as you move around the platform, or filling in forms. Without these cookies, key services like secure access, visitor follow-up journeys, and event management cannot be provided.
• Analytical (Performance/Analytics) Cookies: These cookies help us understand how our website and platform are used (for example, which pages are visited most often and how users move through the product). This helps us improve the experience and keep things simple and calm for church teams. We only use analytical cookies where you have given your consent (where required). Where possible, we use aggregated reporting and privacy-friendly settings.
• Functional Cookies: These cookies help us remember the choices you make and the settings you select, so the site and platform feel more personal and consistent (for example, remembering preferences or supporting certain product features). We only use functional cookies that are not strictly necessary where you have given your consent (where required).

3. Specific Use Within the Church Loop Platform

Because Church Loop is built to manage sensitive interactions—such as visitor follow-up, people profiles, and event ticketing—cookies play a vital role in maintaining the continuity of these tasks. For instance, cookies help keep you logged in as you move between managing a visitor's timeline and creating a custom sign-up form.

We may also use similar technologies (such as local storage or pixels) for similar purposes. Where these are not strictly necessary, we will treat them in the same way as non-essential cookies and request your consent where required.

4. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies (except for essential cookies, which are required for the site and platform to function). You can manage your preferences in the following ways:

• Cookie banner / settings: When you first visit www.churchloop.co, you will be asked to set your cookie preferences. You can update or withdraw your consent at any time via the cookie settings link or banner (where available on the site).
• Browser settings: You can also set or amend your web browser controls to accept or refuse cookies, or to alert you when cookies are being set. If you disable cookies, parts of the website or platform may not work properly (for example, staying logged in or saving key settings).

To learn more about how to manage cookies on your browser, please visit the help menu of the browser you are using:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

For information about cookies and broader opt-out guidance, you may also find these resources helpful:

Your Online Choices (EU/UK): https://www.youronlinechoices.com/

5. UK/EU GDPR, PECR and Lawful Basis

In accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Privacy and Electronic Communications Regulations (PECR):

• Essential cookies are used because they are necessary to provide the website and platform services you request. These do not require consent under PECR.
• Non-essential cookies (analytical and functional) are only used where required after you have provided your consent via our cookie banner/settings. Your consent is optional and you can withdraw it at any time.
• Where cookies or similar technologies involve the processing of personal data, we process that data in line with our Privacy Policy, which explains the categories of data we collect, how we use it, and your rights.

6. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at:

Church Loop
Email: hello@churchloop.co
Website: www.churchloop.co