Journeys
Follow-up that runs itself — and feels personal
Guide people from first visit to real connection, step by step.
Journeys are the heart of Church Loop. They ensure no one is missed, and every person receives intentional follow-up at the right time.
From first-time visitors to long-term engagement, you can build simple flows that happen automatically — while still feeling human.
Core capabilities
Step-by-Step Flows
Design clear follow-up paths.
- Build journeys visually
- Add steps in order
- Keep flows simple and intentional
SMS · Thank you
Wait · 2 days
Email · Warm hello
Task · Welcome call
Email · Warm hello
Day 3
SMS · Quick nudge
Day 5
Email & SMS Automation
Communicate automatically.
- Send messages at each step
- Mix email and SMS
- Stay consistent without effort
Smart Timing
Send messages at the right moment.
- Add delays between steps
- Control timing precisely
- Avoid overwhelming people
SMS · Thank you
Wait · 3 days
Then continue automatically
Email · Next steps
Call to say welcome
Assigned · John · Due Tue 6 pm
John gets notified when this step becomes active — automation handles the when.
Team Tasks
Keep the human touch.
- Assign follow-up tasks
- Notify team members
- Combine automation with personal care
Trigger-Based Journeys
Start journeys automatically.
- From forms
- From groups
- From events
Alex Morgan
First visit · Sun
Enrolled · starts tomorrow 9:00 am
Active
38
Waiting
12
Completed
156
Progress Tracking
See what's working.
- Track journey progress
- See who completed steps
- Identify drop-offs
Everything works together
Church Loop isn't a collection of tools — it's one connected system.
- Forms feed into People
- People go into Groups
- Groups trigger Journeys
- Journeys send Email and SMS
- Events connect everything